Shipping policy

Thank you for shopping with OTC Medical. We are committed to providing dependable medical supplies and a smooth delivery experience for our customers.

Order Processing

Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Standard shipping typically takes 3–7 business days depending on the delivery location and product availability.

Local Same-Day Delivery (Select Maine Zip Codes)

OTC Medical offers same-day personal delivery for select zip codes within the State of Maine.

Eligibility for same-day delivery will be automatically determined at checkout based on the delivery zip code entered. If your address qualifies, the same-day delivery option will appear during checkout.

Orders placed earlier in the day may qualify for same-day delivery depending on location and product availability.

Same-day delivery availability may vary based on order time, location, and product availability.

Shipping Locations

OTC Medical currently ships to customers within the United States.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and shipping method selected.

Delays

While we strive to deliver orders as quickly as possible, shipping times may occasionally be affected by carrier delays, weather conditions, or other factors beyond our control.